Privacy Policy

​Last Updated: 12/31/2025

At Lustra Detailing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

This policy applies to all visitors, customers, and users of our website and services.

 

Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”), including:

 

Information You Provide Directly

• Full name

• Phone number

• Email address

• Vehicle information (make, model, service needs)

• Appointment and service details (home address, etc.)

• Messages or inquiries you submit through our website

 

Information Collected Automatically

• IP address

• Browser type and device information

• Pages visited and time spent on our website

This data is used solely for operational, security, and performance purposes.

 

How We Use Your Information

We use Personal Information to:

• Schedule and manage appointments

• Communicate about services, confirmations, or changes

• Provide customer support

• Improve our website and services

• Maintain business records and internal operations

We do not sell or share your personal information for advertising or marketing purposes.

 

Disclosure of Personal Information

We may disclose Personal Information only when necessary to:

• Operate our website, booking, or payment systems

• Comply with legal obligations

• Protect the rights, property, or safety of Lustra Detailing or our customers

Any service providers we work with are contractually required to keep your information confidential and secure.

 

Your California Privacy Rights (CCPA/CPRA)

As a California resident, you have the right to:

Right to Know

Request details about the Personal Information we collect, use, or disclose.

Right to Delete

Request deletion of your Personal Information, subject to legal or operational requirements.

Right to Correct

Request correction of inaccurate Personal Information.

Right to Opt-Out of Sale or Sharing

Lustra Detailing does not sell or share personal information, so no opt-out is required.

Right to Non-Discrimination

You will not receive discriminatory treatment for exercising your privacy rights.

 

How to Exercise Your Rights

You may submit a request by contacting us at:

Lustra Detailing
📧 Email: lustradetailing.com@gmail.com
📞 Phone: [Insert phone number]

We may need to verify your identity before processing requests. We will respond within the timeframe required by California law.

 

Cookies & Tracking

Our website may use cookies or similar technologies to improve functionality and analyze traffic. You can control cookie settings through your browser preferences.

 

Data Security

We take reasonable administrative, technical, and physical measures to protect your Personal Information. While no system is completely secure, we work to safeguard your data against unauthorized access or disclosure.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

 

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

 

Contact Information

If you have questions about this Privacy Policy or your privacy rights, please contact us:

Lustra Detailing
Thousand Oaks, CA, USA
lustradetailing.com@gmail.com
[Insert phone number]